At this current time, we understand the concerns and the uncertainty that Coronavirus (COVID-19) is causing and we as a company are doing everything we can to help any of our students that may be affected during these unprecedented times.
We want you to know that the health and wellbeing of our residents and our staff is very important to us.
As we continue to monitor the current situation very closely, we continue to follow the advice given by Public Health England, the NHS and the Foreign Commonwealth Office as well as monitoring updates from the Universities. We will update our procedures in line with the latest Government guidance and update any changes here.
For those students who are joining us in September 2021, we have continued our risk-free booking for 2021-22.
With risk-free booking, we have you covered even if.
- You don’t get the grades
- You don’t get a Visa
- Government travel restrictions are still in place
- Your University course is delayed
For the residents that are living in our properties, we have a plan that ensures the safe management of our residents, buildings, and property teams. This plan includes:
- Ensuring we update our procedures and information to keep all our residents and staff updated with Government and Public Health England guidance and instructions.
- Ensuring the frequency of cleaning within all public areas and touchpoints including receptions, lifts, door handles, and public bathrooms are carried out at regular intervals.
- Implementing procedures to ensure we can support a student who is unwell at our properties.
The Government advises that you should self-isolate in your room if you have a high temperature (if you don’t have a thermometer check if you feel hot to touch on your chest or back) or you have a new, continuous cough (which means you are coughing repeatedly). Please read the NHS’s advice on COVID-19 and its advice on self-isolation in student accommodation here.
If you are concerned about any potential symptoms, then please call the NHS Helpline on 111.
Inform your property team via your property email address and they will contact you with further information regarding self-isolation in your property.
If you become aware that somebody is self-isolating in your shared accommodation cluster flat, you too will need to self-isolate as per the Government advice.
It’s so important, now more than ever, to look after your mental health. If you feel you need extra support or someone to talk to, please contact your University wellbeing teams, call the charity Mind (Mental Health) on 0845 766 0163 or visit Student Minds online for advice and guidance.